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Start small, build quick, keep it cheap
While I was at the Employee Portal Evolution Masters conference I was struck by the number of organisations who were interested in using social media tools but were not sure what approach to take. To...
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When will mobile priorities come first?
When will organisations start designing and creating applications, web pages and social media tools with mobile devices as the first priority before PC users? More and more people are using smartphones...
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10 ways to increase intranet adoption
Since 1996 I have been pioneering the best ways to increase adoption of new tools on the intranet. For the 9 years as the BT Intranet manager and since then as a consultant, I have experienced...
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Help with intranets, digital workplaces, collaboration and SharePoint
Thinking about what is the best way to implement SharePoint 2010? Are you looking for good examples of managing intranets? Are you planning how to transform your digital workplace? Maybe you want to...
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7 navigation principles for mega menus
Many organisations are are planning to or already use mega menus on their intranet to help employees navigate to the information or tools they need to use. I have been involved in developing several...
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A great mobile experience needs….
In my previous post in this series on mobile ‘Good governance signals right mobile direction’ I said mobile is one of the key drivers for the transformation of intranets into digital workplaces which...
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How to help people to find your content
One of the areas that I get asked for help with is how to make it easier for people using their intranet to find the information they need for their work. How people are able to find your information...
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Showing the value of your information
I want to help you to show to people using your information how valuable it is. Information should be something that can be used to help you with your work and be useful to you. What is it you can do...
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How to succeed with mobile collaboration
On day 2 of the WCMS14 conference I ran a workshop about mobile collaboration. People can help each other or can ask for help to collaborate. Having mobile access means you can do this whenever you...
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Why is the Scottish referendum similar to intranet governance?
Last week the people of Scotland took part in an historic vote to decide on the level of democratic governance they felt best met their requirements. Did they want to have a full devolved level of...
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Is your digital workplace experience good or bad?
Intranets are now at a jumping off point to become digital workplaces. In 2015 organisations are no longer just talking about ‘digital’. People are increasingly using different methods to connect...
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I wrote a book about governance: ‘Digital success or digital disaster?’
When an intranet loses its usefulness over time, and people become disengaged and end up working around it rather than through it, I often find that the strategy and governance have been neglected....
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Do your intranet and internal comms approaches clash?
Whatever the strategy for your intranet is, it needs to align with your organisation’s overall strategy. It must clearly show how it supports and will help your organisation to deliver its strategic...
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Right requirements + right approach = right technology
It can be daunting when faced with the chance to improve your intranet or digital workplace by updating or replacing the technology you use. I had mixed feelings when I was an intranet manager: good...
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